The Company

About Us

Switchbox takes a truly unique approach with each client; we listen. We wish we could give you some lengthy mission statement or a complex approach to technical problem-solving or maybe even a flowchart that spans a 500-page binder but we don’t have one. We just listen. That’s it. We are sure this sounds cliché but ask yourself when the last time was that you talked to an IT person and they actually tried to understand what you needed. Chances are they ignored everything you said and did what they thought was best. Have you ever asked for something only to get blown off or given some quick fix that wasn’t what you wanted? Most programming companies are so enamored with their own process that they forget something really important; you don’t care about their process, you care about your process.

We want to understand you, your business, your problems, your previous attempts at solving the problems, your favorite rock band from the ‘80s ...everything. After we listen, we help you ask the right questions, offer suggestions, and create a plan to solve your problems. Then and only then do we actually start programming. If that sounds too simple then we’d like to hear what you have to say about it. Call us, we’ll listen.

Our Story

Switchbox started like many programming companies...a few software developers who enjoyed what they did. However, something happened to us as we kept working with clients; we began liking business more than writing software. We constantly found that our clients came to us because they thought they wanted a website, a fancy corporate intranet, or a shopping cart but the more we talked the more we realized that wasn’t what they wanted at all. Everyone we work with wants help solving a problem.

What we discovered was the goal is not to have an online store; the goal is to have a store that virtually runs itself without the owner needing to manage it every hour. The goal was never to have a fancy corporate intranet, the goal was to find a better way to manage employees, reduce management time, and create a simple place for employees to get information relevant to their jobs. The goal was not a website, the goal was to create an online presence that educated potential customers, offered assistance to existing customers, and followed up with previous customers.

In short, we started off as a programming company and ended up becoming a company that enjoys helping customers figure out a solution to the problems they have on a daily basis. If you are interested in finding out more, check out our TESTIMONIALS or our CASE STUDIES.